We collect information that you provide directly to us and information that we gather automatically when you use our services. Understanding what data we collect helps you make informed decisions about sharing your information with us.

We only collect information that is necessary to provide you with quality educational services and support. You have control over most of the personal information you share with us.

Your information helps us deliver personalized learning experiences and continuously improve our financial analysis training programs. We use your data responsibly and only for legitimate business purposes.

Educational Services

We use your information to provide access to course materials, track your progress, deliver personalized learning recommendations, and offer technical support. This includes customizing your learning dashboard and sending relevant course updates.

Communication

We'll contact you about your enrollment, course updates, important announcements, and customer service matters. You can choose to receive additional communications about new programs and industry insights.

Service Improvement

We analyze usage patterns and feedback to enhance our course content, platform functionality, and overall user experience. This helps us identify areas where students might need additional support or resources.

Under the Australian Privacy Principles (APPs) in the Privacy Act 1988, you have several important rights regarding your personal information. We respect these rights and have established clear procedures to help you exercise them.

• Request corrections to inaccurate or outdated information
• Ask us to delete your personal data in certain circumstances
• Restrict how we process your information
• Receive a copy of your data in a portable format
• Withdraw consent for marketing communications
• Lodge a complaint with the Australian Information Commissioner

To exercise any of these rights, contact our privacy team using the details provided at the end of this policy. We'll respond promptly and work with you to address your concerns.

We take data security seriously and have implemented comprehensive measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

While we implement robust security measures, no system is completely immune to risks. We continuously monitor and update our security practices to address emerging threats and maintain the highest level of protection for your data.

We retain your personal information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.

When data reaches the end of its retention period, we securely delete or anonymize it using industry-standard methods. You can request earlier deletion of your data, subject to any legal obligations we may have to retain certain information.

We work with carefully selected third-party providers to deliver our educational services. These partners are bound by strict confidentiality agreements and must meet our high standards for data protection.

Service Providers We Work With

• Learning management system hosting and maintenance providers
• Payment processing services for secure financial transactions
• Email and communication platform providers
• Analytics services to understand and improve user experience
• Customer support and helpdesk software providers
• Cloud storage and backup service providers

We require all third-party providers to implement appropriate technical and organizational measures to protect your data. They can only process your information for the specific purposes we authorize and cannot use it for their own business purposes.

International Data Transfers

Some of our service providers may be located outside Australia. When we transfer your data internationally, we ensure adequate protection through privacy shield frameworks, standard contractual clauses, or other approved transfer mechanisms.

We use cookies and similar technologies to enhance your experience on our website and learning platform. These tools help us understand how you interact with our services and allow us to provide personalized experiences.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and security
• Performance Cookies: Help us understand website usage and identify areas for improvement
• Functional Cookies: Remember your preferences and provide enhanced features
• Analytics Cookies: Provide insights into user behavior to improve our services

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website and learning platform. We'll always respect your choices regarding non-essential cookies.

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email or prominent notices on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

If you have questions about any changes to our privacy policy, please don't hesitate to contact us. We're here to help you understand how these changes might affect you.